Email to receive reply

Classification of inquiry

Please select your inquiry.

• Join/Leave
• Customer verification system
• Deposit/withdrawal of digital assets
• Customer verification process
• Transaction/Asset
• Mis-deposit of digital assets
• Travel Rule
• Account/Login/Security
• Restriction of use
• etc

Subject of inquiry

Inquiry content

Consent to personal information collection

• -Items of personal information collected: e-mail address, member ID
• -Personal information is used for receiving inquiries, checking customer complaints, and replying to processing results, and is stored for 3 years in accordance with related laws such as the Electronic Commerce Act..
• -Users may reject this agreement, but if they do not agree, inquiries cannot be accepted..